**Privacy Policy**
At IT PRO FZE, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data we gather from our customers, clients, and visitors through our website and services.
**1. Information We Collect**
We may collect and process the following types of personal data:
– **Personal Identification Information**: Name, email address, phone number, company details, etc.
– **Technical Data**: IP address, browser type, operating system, and usage details collected through cookies and similar technologies.
– **Service Information**: Information related to the services we provide, including any data provided voluntarily when contacting us for support, inquiries, or service requests.
**2. How We Use Your Information**
The data we collect is used to:
– Provide and manage our IT solutions and services
– Respond to inquiries and support requests
– Improve our products, services, and website performance
– Send important communications, such as service updates or policy changes
– Ensure compliance with legal and regulatory obligations
**3. Data Sharing and Disclosure**
We do not sell, trade, or share your personal information with third parties, except:
– With trusted service providers that assist us in operating our website and services, provided they agree to keep your data confidential.
– To comply with legal obligations, enforce our policies, or protect our rights, safety, or property.
**4. Data Security**
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, while we strive to protect your personal information, we cannot guarantee the absolute security of data transmitted over the internet.
**5. Cookies**
Our website uses cookies to enhance your user experience. Cookies help us analyze web traffic, personalize content, and remember your preferences. You can choose to disable cookies in your browser settings, but this may limit the functionality of our site.
**6. Your Rights**
You have the right to:
– Access and request a copy of your personal data
– Request corrections to any inaccurate or incomplete information
– Request deletion of your data, where applicable
– Opt out of any direct marketing communications
– Withdraw consent for data processing at any time
**7. Retention of Data**
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**8. Changes to This Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this policy periodically.
**9. Contact Us**
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:
**IT PRO FZE**
Email: support@it-pro.ae
Phone: +971 4201 6363
Address: Office P05, P-Floor, Bay Square BB07
Busiess Bay Dubai, United Arab Emirates.
—
