Telephone & VoIP
IP PBX, VoIP & Business Telephone Systems
IT PRO installs and supports business telephone systems for offices across Sharjah, Dubai and the UAE. Whether you need a few desk phones for a new office or a full IP PBX with call queues, IVR and mobile extensions, we design the system, cable it, configure it and keep it running. See also our structured cabling and new office IT setup services.
IP PBX Installation
On-premise or cloud IP PBX with extensions, IVR auto-attendant, call transfer, voicemail to email and call recording.
VoIP Desk & Mobile Phones
IP desk phones, cordless DECT phones and softphone apps so staff can take office calls on a laptop or mobile.
Lines, Cabling & Support
Connection to your e& or du business lines, voice and data cabling, and AMC support for your phone system.
Complete Telephone Solutions
- ✓ Free site survey and quotation
- ✓ IP PBX and cloud phone systems
- ✓ Desk, cordless and mobile extensions
- ✓ IVR, call queues and call recording
- ✓ Voice and data cabling
- ✓ AMC and 24/7 support
Business phone systems that grow with you
From a 5-user reception in Sharjah to a multi-branch company in Dubai, we build telephone systems that make your team easy to reach, cut missed calls and scale as you add staff.
Call Centre & Reception
Call queues, ring groups and IVR menus route every caller to the right person, so no call is missed.
Work From Anywhere
Mobile and softphone extensions let staff answer office calls from home or on site.
Call Reports & Recording
See missed, answered and abandoned calls, and record calls for training and quality.
Clear, Reliable Calls
We configure QoS on your network so voice traffic always gets priority and calls stay clear.
Our Process
How we set up your phone system
A simple four-step process, from first call to go-live.
Survey
We review your users, call flow and existing lines, and recommend the right system.
Design
We plan extensions, IVR menus, ring groups and cabling around how your team works.
Install
We cable, install and configure the phones and PBX, then test every extension.
Support
We train your staff and support the system under AMC, remotely or on site.
Key Features
telephone systems for every office
Call Recording
AMC & 24/7 Support
Our Happy Client
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Telephone & VoIP: Frequently Asked Questions
An IP PBX is a business phone system that runs over your office network. It gives every employee an extension and adds features like IVR menus, call transfer, voicemail to email, call queues and call recording.
In most cases, yes. We connect the new phone system to your existing business lines, so customers keep calling the same numbers. We confirm the details with you and your provider during the survey.
Yes. With a softphone app, staff can make and receive calls on their office extension from a mobile or laptop, wherever they are.
Yes. We install and support phone systems for offices in Sharjah, Dubai, Ajman and across the UAE, with remote support available 24/7 for AMC clients.
It depends on the number of users, the phones you choose, cloud or on-premise, and any cabling needed. We do a free survey and give you a clear, fixed quotation. Call or WhatsApp +971 58 965 7500.
